Privacy Policy
Last Updated: 06/11/2026
This Privacy Policy describes how Vanspeed Pro (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, submit inquiries, complete forms, or otherwise communicate with us through https://www.vanspeedpro.com (the “Site”) or related services (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a website visitor, prospective customer, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal and regulatory requirements. When we update the policy, we will revise the “Last Updated” date and post the updated version on this page.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information from a variety of sources depending on how you interact with our Site.
We use the information we collect to:
• Respond to inquiries and consultation requests
• Provide information about our van builds and professional vehicle solutions
• Communicate with you about services, products, and updates
• Improve our website and customer experience
• Comply with legal obligations
• Protect the security and integrity of our business and users
What Personal Information We Collect
The types of personal information we collect depend on how you interact with the Site.
When we refer to “personal information”, we mean information that identifies or can reasonably be associated with you.
Information You Provide Directly
Information you may provide directly through our website includes:
Contact Information
• Name
• Email address
• Phone number
• Business name (if applicable)
Inquiry Information
• Details submitted through forms or quizzes
• Vehicle build interests or specifications
• Messages sent through contact forms
Customer Support Information
• Any information you include when communicating with us by email, phone, or through our website.
You may choose not to provide certain information, but doing so may limit your ability to use certain features of the Services.
Information We Collect Automatically
We may automatically collect certain information about your interaction with the Site, often referred to as Usage Data.
This may include:
• IP address
• Device information
• Browser type
• Pages visited
• Time spent on pages
• Referral sources
• Interaction with forms, quizzes, or site content
This information helps us understand how visitors use our Site so we can improve our services.
We may collect this information using technologies such as:
• Cookies
• Pixels
• Analytics tools
• Tracking technologies
Information We Obtain From Third Parties
We may receive information about you from service providers and partners that support our website and marketing activities.
These may include services such as:
• Website hosting platforms (e.g., Shopify)
• Analytics providers
• Advertising platforms
• CRM or marketing automation tools
Any information obtained from third parties will be handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing Services
To respond to inquiries, schedule consultations, provide product information, and communicate with you about Vanspeed Pro services.
Marketing and Communications
To send updates, marketing communications, promotional information, or announcements about our services. You may opt out of marketing emails at any time.
Website Improvement
To analyze website performance, understand visitor behavior, and improve our website experience.
Security and Fraud Prevention
To detect, investigate, or prevent unauthorized or unlawful activity involving our Services.
Cookies
Like many websites, we use cookies and similar technologies to improve your browsing experience.
Cookies allow us to:
• Remember your preferences
• Understand website traffic and usage
• Improve performance and functionality
• Support marketing and advertising efforts
You can manage cookie preferences through your browser settings. Please note that disabling cookies may impact some functionality of the website.
Advertising and Analytics Tracking
We use third-party analytics and advertising services to better understand how visitors interact with our website and to deliver relevant advertising.
These services may collect information about your activity across websites and devices over time. This information may include your IP address, browser type, pages visited, time spent on pages, and interactions with advertisements or forms on our Site.
The technologies we may use include:
• Meta Pixel (Facebook / Instagram Ads)
• Google Analytics
• Google Ads conversion tracking
• Other marketing or analytics tools used to measure campaign performance
These tools help us understand website usage, measure marketing effectiveness, and show you relevant advertisements on third-party platforms.
These third-party providers may use cookies, pixels, or similar technologies to collect information according to their own privacy policies.
You can learn more about how these companies use your data by reviewing their privacy policies:
• https://www.facebook.com/privacy/policy
• https://policies.google.com/privacy
You can also manage advertising preferences or opt out of certain targeted advertising through:
https://optout.aboutads.info
How We Share Personal Information
We may share personal information in the following situations:
• With service providers who support our website and operations (hosting, analytics, marketing tools)
• With marketing partners who help us deliver relevant advertising
• When required by law or legal processes
• To protect our rights, business operations, or users
• In connection with a business transaction such as a merger or acquisition
We do not sell your personal information for direct monetary value.
Third Party Links
Our Site may include links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites.
We encourage you to review the privacy policies of any third-party services you interact with.
Children’s Data
Our Services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children.
If you believe a child has submitted personal information through our Site, please contact us so we can remove the information.
SMS / Text Messaging Terms & Conditions
Vanspeed Pro ("we," "us," or "our") may send SMS (text message) communications to customers and contacts who have opted in or who have previously initiated contact with us via text.
Types of messages sent: Text messages may include project updates, build and delivery schedule notifications, customer support responses, and follow-up communications related to your inquiry or commercial vehicle order.
Message frequency: Message frequency varies.
Rates: Message and data rates may apply. Check with your wireless carrier for details.
Help: Reply HELP to any message for assistance, or call us at (657) 227-8433.
Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and will no longer receive texts from us.
Customer Support: Contact us at info@vanspeedshop.com, (657) 227-8433, or 15192 Goldenwest Circle, Westminster, CA 92683. Hours: Mon–Fri 9am–6pm; Sat–Sun by appointment.
Privacy: Your information is handled in accordance with our Privacy Policy: https://www.vanspeedpro.com/
Security and Retention
We take reasonable measures to protect personal information, but no system can guarantee absolute security.
We retain personal information only as long as necessary to:
• Provide our Services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
• The right to access your data
• The right to request deletion of your data
• The right to correct inaccurate information
• The right to request a copy of your data
To exercise these rights, please contact us using the information below.5
Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Vanspeed Pro
15192 Goldenwest Circle
Westminster, CA 92683
United States
Email: info@vanspeedshop.com